During the month January 2019:
120 patients in total did not attend booked appointments
53 patients did not attend or cancel their Doctor appointment.
67 patients did not attend or cancel their Nurse appointment.
This has a HUGE impact on our waiting times for routine appointments. Please help us to reduce our waiting times and improve our service by letting us know if you are unable to attend or no longer need your appointment. A text message is now being sent to your mobile number to remind you of an upcoming appointment, please make sure we have the correct number on our records.